EFFECTIVE COLD CALLING TRAINING COURSE
As a Registered Training Organisation, KS Training conducts accredited training.
This workshop forms part of the Nationally Recognised Qualification BSB40615 – Certificate IV in Business Sales.
Nationally Recognised Training ensures that this workshop is professionally designed, conducted to the highest standards and is supported by a quality assurance systems.
When you attend this workshop you will receive a certificate of attendance. If you successfully complete and submit assessment tasks given to you during the training you will receive a Statement of Attainment for unit BSBSLS407A Identify and plan sales prospects which can be used towards the formal qualification of BSB40610 – Certificate IV in Business Sales.
Overview
All businesses need a constant flow of new leads and a sales pipeline that is full of new prospects. Cold Calling is still the fastest and most effective way to achieve this. The reality is though, not many businesses have this. In this 1 day workshop we train the essential skills for Cold Calling. These skills will give sales people the confidence to pick up the phone, set more appointments and ultimately bring in more new business.
Sales people often struggle with cold calling, getting through to decision makers and setting appointments.
- Are you as an individual or is your sales team suffering from cold call reluctance?
- Is the fear of rejection decreasing your overall call success and sales productivity?
- If you could increase the number of face to face appointments you or your sales team make with decision makers, what would it be worth to your bottom line?
The reality is, you can have the:
- best product,
- best service,
- best presentation skills
- best price
- but if you don’t have anyone to tell you story to you are not going to get very far.
In today’s competitive business world, it is more important than ever to find and develop new business opportunities. To develop new business you have to find new prospects. Cold Calling is a fast and simple means of communication that, used properly, is still the most effective and cost-effective way of securing an appointment yet too many salespeople are not trained to take advantage of all the telephone has to offer.
We have developed Cold Calling techniques that you and your staff can learn and use effectively in a day.
These techniques will improve the
Number of appointments made
Number of people seen
Number of sales made.
Who Should Attend the Workshop?
Field sales people
Sales people who have had no formal training in Telephone skills
Client relationship managers
Account managers
Business development managers
Commercial managers
Telemarketers
Business to business sales people
New sales people
Participants will learn how to:
Get into the prospecting mindset
Develop and practice a proven telephone prospecting approach
Overcome common objections quickly and easily
Get past the Gatekeeper to the decision maker
Use Voicemail to get more return calls
Set the appointment
Strategise forward movement in the sales process
Project sales accurately
Hit their quota of new business
Manage prospect information
Employ prospecting methods and qualify prospects.
Establish an individualised sales plan
Complete sales paperwork and reports.
Organise workload effectively